FAQ - Frequently Asked Questions

Can I buy directly from BH?

We sell through a retail network. Please call us for a distributor near you.

Railing heights vary a bit, but roughly 36" to 42" is common.
Please contact us for information. Contact Page
We manufacture straight and curved freestanding stairs for customers around the world. For these, we often deal with contractors, custom home builders, and the home owners.
We stock hemlock, oak, maple, and poplar. We consider hemlock our paint grade material, though you can also stain it. We also produce materials in most other species upon request, including fir, jatoba (Brazillian cherry), walnut, North American cherry, mahogany, and many more.
In order to qualify for an account, your business type and certain ongoing purchase levels are expected. Please contact us for details.
Stock items are available immediately, and other items require 5-10 working days to produce.
We carry a few standard profile railings, our 2-7/8", mushroom, crown (large and small), 2x4 and 2x6 bullnose rail, as well as a mushroom and 2-1/4" wall rail. We also carry dowelling in various diameters and can do custom rails upon request.
Please check with your local building inspector, but as a rule of thumb you require 2.4 wood spindles (1-5/8") per foot, 2.8 of our 1-1/4" wood spindles, and 3 metal spindles per foot.
A. Most of our spindles are 1-5/8” x 1-5/8”, with standard heights of 36” and 42”. Our metal spindles are ½”, 9/16” and 5/8”, heights of 43”. We also have a line of 1-1/4" wood spindles.
These are terms used with our solid 3-1/4"x3-1/4" newel posts. USNP - under scroll newel post RTNP - round top newel post SONP - soft top (eased edges on the top) newel post.
Standard tread widths are 36", 42" & 48". Anything is possible.
Rises are generally around 7.5", but can vary somewhat. Please check with your local building codes for minimums and maximums.
Our standard centre to centre on these parts are 5-1/4". Custom sizes are available.
Always determine handing when looking at the stairs from the bottom; so as an example, a RH scroll would be on the right side when looking at the stairs from below.
Our aluminum exterior line will not rust, though if you try to use our interior metal spindles outside, they may rust.
1 to 2 months. Stain is recommended, though if you want to paint, please first apply a sealer.
We only carry the predrilled rail. We accept custom requests.
Yes. Rails are per piece and balusters are 10 per carton.
Yes. Black and Pewter knuckles and post caps are available.
Yes, in metal caps only (including solar). 4-1/8" and 6-1/8" respectively.
Yes, C & Better to D & Better cedar.

BH Wood

810 Derwent Way
Annacis Island Business Park
Delta B.C.
Canada V3M 5R1

Email: sales@bhwood.ca

1-866-862-6232 (toll free)

604-540-6232 (phone)

604-540-6101 (fax)